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Privacy & Trust

Privacy Policy

Last Updated: January 15, 2026

01Introduction

Welcome to Skillgenn ("we," "us," "our," or "Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our online educational technology platform, website, mobile applications, and related services (collectively, the "Services").

We are committed to protecting your privacy and ensuring the security of your personal information. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

02Definitions

"Content" means all text, graphics, images, music, software, audio, video, information, course materials, and other materials available through the Services.

"Course" means any educational program, class, workshop, tutorial, or learning material offered through the Platform.

"Instructor" means an industry professional who creates and delivers educational content through the Platform.

"Student" or "Learner" or "You" means a person who enrolls in and uses our Services to access educational content on the Platform.

03Information We Collect

Information You Provide to Us

Enrollment Information

  • • Full name & Email address
  • • Phone number & Date of birth
  • • Educational & Professional background
  • • Payment info (via Razorpay)

Course-Related Information

  • • Learning progress & completion status
  • • Assignment submissions & grades
  • • Discussion posts & feedback
  • • Survey responses

Information Collected Automatically

Usage Data

Pages visited, features used, time spent, search queries, and navigation paths.

Device Info

Device type, OS, browser version, IP address, and screen resolution.

Location

Approximate location based on IP address for localized content.

Information from Third Parties

We receive limited data from Razorpay and linked social media accounts as permitted by your privacy settings.

04How We Use Your Information

Service Delivery

  • Process enrollment
  • Deliver course content
  • Track progress & certificates
  • Personalize experience

Communication

  • Course updates
  • Customer support
  • Promotional materials
  • Administrative messages

Payment & Security

  • Process admission & course fees
  • Fraud detection
  • Invoicing & billing

Legal Compliance

  • Enforce terms
  • Comply with regulations
  • Resolve disputes
  • Protect rights

05How We Share Your Information

With Instructors

We share relevant info (name, progress) with Instructors of the courses you enroll in to facilitate the educational experience.

Service Providers

Razorpay, hosting, email services, and analytics partners.

For Legal Reasons

Disclosure for subpoenas, court orders, or protecting safety.

06Data Retention & Security

Data Retention

We retain data as long as you are active. Inactive data is kept for legal compliance and fraud prevention. You can request deletion via contact@skillgenn.com.

Data Security

  • 🛡️ Encryption in transit and at rest
  • 🛡️ Secure servers and data centers
  • 🛡️ Regular security assessments

07Your Rights and Choices

Access & Correction

Contact Support to exercise

Deletion

Contact Support to exercise

Data Portability

Contact Support to exercise

Objection

Contact Support to exercise

Withdraw Consent

Contact Support to exercise

Marketing Opt-out

Contact Support to exercise

08Cookies & Tracking

Types of Cookies

  • Essential: Core functions & security.
  • Performance: Anonymous usage data.
  • Functionality: Remembers your settings.
  • Marketing: Ad effectiveness tracking.

Managing Cookies

You can block or delete cookies via browser settings. Note: this may affect service functionality.

09Specific Policies

Children's Privacy

Not intended for children under 13. Users aged 13-18 must have parental supervision.

International Data Transfers

Data may be processed outside your country. We use standard contractual clauses for protection.

Indian Privacy Law

Compliant with IT Act 2000 and Digital Personal Data Protection Act 2023.

10Payment & Contact

Payment Security

We use Razorpay for all transactions. We do not store your complete card or bank details on our servers.

Data Protection Officer

For privacy concerns, contact our DPO at:
contact@skillgenn.com

Questions about Privacy?

For questions, concerns, or notices regarding your data privacy, please contact at
contact@skillgenn.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information.